For 70 years and three generations, our family has been passionate about one thing?TEA, starting in the kitchen when Ruth Campbell Bigelow created her first cup of ?Constant Comment?? Tea until today. There is no point in the process from creating the flavors, to buying the ingredients, to testing the raw materials when they come in that we are not personally involved. We have to be?.it is too important for us to not make sure each cup is perfect, it has our name on it!